Does board and train come with a guarantee?

A dog's behavior depends on its history, its health, its genetics and what happens in its home after training ends. A trainer controls the stay, not the next ten years. So when someone promises a finished dog, the promise usually comes with conditions that make it hard to use, or it quietly means the dog can be sent back for more of the same program.

What we can promise are the things we control. Your dog lives in a house, not a kennel. The same trainer works it from drop-off to the handover. You see the work three times a week on video. The go-home session teaches you the handling. And after the stay, our team stays available for the life of the dog on every program from Gold up.

You can protect yourself far better than any promise could. Ask where the dog sleeps, who handles it, how a new command is taught before any tool is used, and how often you see unedited video. Ask what the program costs in full, what is included after the stay and what happens to the deposit if your plans change. A program that answers all of that clearly is safer than one that promises results and goes vague on the details.

For a Best Dog University stay, the $250 reservation deposit holds your dates and comes off the program price. Our policies page says it plainly: ask our team about the deposit and any refund before you pay, and the terms of your reservation are confirmed with you by phone or text. Date changes are handled the same way: call or text as early as you can, and the reservation moves where the calendar allows.